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GOT A PROBLEM?

COMPLAINTS PROCEDURE

WebCreationAU are committed to providing a first class service to all our clients. If you have been directed to this form, we understand that you are not satisfied with the service you have been provided with and that you have also already dealt with the Supervising Project Manager.

By completing this form you agree that all communication will now be in the form of email or letter. This allows both parties to keep a complete track of correspondence which may be required at a later date.

The following pages will take you through our complaints process and hopefully help us find an amicable resolution for your project.

Please start by letting us know what stage your project is at.